Frequently Asked Questions

5.3.1 - When will content appear in my Content Stream? How often is it refreshed by Keymailer?
Last Updated 2 years ago

New VOD content is checked for on a continuous cycle. This uses up a lot of resources, the process is prioritised by the amount of content uploaded to a channel over time. Channels uploading content daily will be checked the most, and channels adding one piece of content a month will be checked the least. As soon as the VOD content has been identified, the viewer stats will be updated on the same basis.

Livestreams will be identified as they happen and appear in the content stream when completed, usually within an hour.

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