Frequently Asked Questions

4.1.1 - How will I know if I've been given a key?
Last Updated 2 years ago

If your request is successful, the key offer will appear in the My Keys tab. A red number will indicate how many offers you have pending. You will also be notified by email.

At present, we cannot let users know whether their request has been approved, is pending, or has been denied so keep an eye out for any keys you’ve requested.

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